All our advice on how to look after your knitwear.

Our creations are made from high-quality fibres that require special care, so it's important to always refer to the instructions on the composition and care label.

1 - WASHING

Care depends on the thickness of the knit and its composition.

A cotton jumper or cardigan can be machine washed.
In this case:

• Wash your items at 30°C in a net suitable for delicate textiles.
• Use a special wool detergent, preferably a liquid one, as washing powders can leave marks.
• Avoid using fabric softeners, as they can damage the fibres in your jumper.

A wool jumper should be washed by hand in cold water to avoid shrinkage (knitwear likes water, but not heat).

• Rinse thoroughly in clean water, without wringing out your sweater to avoid damaging it.
• Lightly knead your jumper, wrapping it in a towel to remove excess water before drying.

2 - DRYING

In all cases (wool or cotton), dry flat and in the open air, folding the sleeves so as not to stretch them. It should be dried away from direct sunlight to preserve its original shape and colour.

3 - IRONING

Ironing is not necessary, nor is it recommended, but in the case of bad creases, low-temperature ironing can be done on the reverse side with a damp cloth.

4 - PILLING

Keep in mind that your knitwear may pilling, this is not a sign of poor quality but simply short fibres that stand out due to the specific construction of this product.
You can remove them with a pilling razor. Your knitwear will become less and less pilled as it is washed and used.

Your garments should be folded and never hung on a hanger, as this could distort the knit.

White vinegar can be used to revive colours when cleaning.

For fine knits such as cashmere or merino wool, we recommend using a cashmere comb. Lay your item flat and gently comb it using light pressure.

All our advice on how to look after your wool pieces.

1 - WASHING

Don't be in a hurry to clean your woollen items, as wool doesn't retain odours and has good antibacterial properties, so there's no need to wash your woollen items regularly - just air them out.

If an odour persists, you can also use an environmentally-friendly spray, or you can even use shampoo to hand-clean delicate woollen items such as cashmere.

A machine wash (on the wool or delicates programme) or hand wash at the start and end of the season will do the trick.

• Use a special detergent for wool or delicates to avoid damaging the fibres.
• Be careful not to pull, twist or rub the stitches during cleaning, as this can distort them.

2 - DRYING

Dry flat and in the open air, folding the sleeves or legs so as not to loosen them.

3 - IRONING

Ironing is not necessary, nor is it recommended, but in the case of bad creases, low-temperature ironing can be done on the reverse side with a pattemouille.

4 - PILLING

Keep in mind that wool can become pilled, which is not a sign of poor quality but simply of short fibres sticking out.
These can be removed with a pilling razor. Wool is a noble fibre that will become less and less pilling as it is washed and used.

Be careful to protect your woollen pieces from moths. You can put cedar balls or lavender between your pieces.

White vinegar can be used to revive colours when cleaning.

5 - TYPES OF WOOL

Alpaca: comes from alpacas. It is soft, light and hard-wearing, but fragile.

Cashmere: comes from goat down. A very rare and precious luxury fibre. It is fine, soft, silky and very warm, even though it is very light.

Merino: comes from the shearing of Merino sheep. It is dense, curly, elastic, resistant, soft and highly insulating because of its thermoregulating properties.

Mohair: comes from the shearing of goats. It is light, shiny, soft and a very good thermal insulator.

Silk is a noble and delicate material that lasts a very long time when well cared for.

1 - WASHING

We recommend hand washing rather than machine washing.

• Washing is done in cold water, not lukewarm.
• Do not soak your clothing for more than a few minutes,
• Be careful not to rub or crease your garment when washing, silk is fragile, this could leave marks,
• We recommend using a delicate liquid detergent, suitable for silk.

2 - DRYING

We recommend drying your item directly on the hanger in the open air, but away from the sun to avoid any discoloration. You can also dry your item in a towel beforehand to remove excess water, but do not crease your blouse or dress so as not to damage the fibers. In some cases we also recommend dry cleaning.

3 - IRONING

If you wish to iron your item, we recommend doing so on the reverse side of the garment, and using a slightly damp cloth. The iron should be on the “silk” position if there is one, and at its lowest setting, so as not to damage the fibers. You can also steam your garment if you have the necessary equipment.

Our advice on how to look after your denim garments.

We recommend that you wash your denim garment once before wearing it. By default, the fibres will tighten and the waist will adjust slightly, but your garment will then relax again when worn. In all cases, it's important to always refer to the instructions on the composition and care label.

1 - WASHING

A piece of denim can hardly be washed at all. Washing too often can damage the fibres and the colour of the denim. Try to wash a few times a season, especially if you're machine-washing. To space out your washes, remember to air out your denim by laying it outside out of the sun, or leaving it in your freezer for a few hours. Bacteria will be killed off and your denim will be purified.

And if it has to be machine-washed ?
First of all, make sure that nothing is left in the pockets of your jeans before washing, to avoid discolouration of the fabric.

• We recommend a gentle cycle, 30°C maximum on the reverse side, with a capful of white vinegar to fix the colour.
• Slip your garment in with other garments, without overfilling the machine to avoid drum marks.
• For dark denim, use a detergent for dark fabrics. In general, use a certified detergent to protect your fibres.

2 - DRYING

Limiting the amount of spinning will prevent your garment from becoming more washed out. Choose a maximum spin speed of 400 rpm.

Avoid tumble-drying, which uses a lot of energy and damages the fibres. Dry your garment in the open air on its reverse side and out of the sun, preferably lying flat.

3 - IRONING

Ironing is not necessary, but it can be done on the reverse of the garment.

Keep in mind that denim is a natural material that will develop a patina and change over time, which is what makes your garment unique. Denim will bleed and fade to a greater or lesser extent with each wash. The denim fibre will stretch, then relax again when worn. This can also result in a slight difference in length compared with unwashed jeans.

Our advice on how to care for your leather parts.

Leather care is essential to prolong the life of your pieces. Lack of care can lead to dehydration of the leather and deterioration of the finish.

We recommend maintenance once a year, following the instructions on the label or box.

It's important to know what type of leather you're dealing with, so you'll know if any specific precautions need to be taken.

In most cases, leather can be cleaned with a clean cotton cloth:

• Start by gently dusting the leather with your dry cloth, then wipe with a slightly damp cloth.
• Clean the leather with a dab of cream suitable for leather (smooth, varnished, etc.), such as SAPHIR universal cream, once a year, using a clean, dry cloth.
• Use vigorous circular movements over the entire surface, then buff with a dry cloth.
  
  Translated with DeepL.com (free version)

Leather is a natural material, which requires a lot of delicacy.
Over time, it evolves and acquires a patina: this natural wear manifests itself through variations in color and texture.
It should be protected from humidity, prolonged exposure to light and excessive heat.

Here are some tips to help you maintain your bags and other small leather items:

• We advise you to protect your items from humidity (rain) and any heat source (radiator, sun),
• In case of contact with water, do not wipe the leather, dab it with a natural colored cloth to absorb the liquid,
• Depending on the type of leather, you can maintain it regularly with a milk suitable for leather goods (SAPHIR milk available for sale in our stores), which will allow you to reduce traces, scratches and possible scratches,
• Take particular care of white or light-colored bags to avoid dirt, as they are difficult to clean,
• Avoid impacts on the metal parts, as the finish could deteriorate.
• Do not overload your bag so that it keeps its original shape for as long as possible.

When your bag is not being worn, keep it in its protective cover, lined with tissue paper to maintain its shape, protected from light and humidity.

Be careful with color transfers: your clothing may bleed onto the leather, so avoid contact with coats and raw textiles that bleed, such as dark jeans for example, their colored pigments can transfer to the leather and irreversibly damage the bag, and vice versa.

Soeur jewelry is made from delicate metals that require special care and attention. A piece of jewelry lives with the person who owns it, its daily wear will give it a patina and your life will mark it, making your piece of jewelry unique.

We offer vermeil and brass jewelry. All our vermeil jewelry is made of solid silver covered with 5 layers of gold (5 micron vermeil) and is made in India by our partner workshop. All our brass jewelry (copper and zinc alloy) is made in Vietnam. Our golden brass pieces are plated (step carried out in France) with a real layer of gold (1 micron).

Maintenance is similar for these two materials, you will find below all our tips to preserve the beauty of your jewelry for as long as possible:

• It is essential to avoid placing your jewelry near any source of heat or humidity.
• Avoid water and sweat (no shower, swimming pool or sea).
• Avoid cosmetic or household products, apply your perfume before putting on your jewelry, allowing sufficient drying time to avoid direct contact with metal.
• Clean your jewelry frequently by wiping it gently with a soft cloth or chamois to remove any impurities or substances that would alter its appearance.
• In order to avoid the natural oxidation process, we recommend that you wear your jewelry as often as possible and not leave them in a closed box for too long.
• When you are not wearing your jewelry, they should be stored in a cool, dry place in their pouch.

If your jewelry shows signs of oxidation, you can gently clean it with soapy water using a soft cloth. Rinse it well and dry it well once cleaned.
This remedy from our grandmothers also works very well on vermilion: replace the soapy water with white paste toothpaste!

For any questions, do not hesitate to contact our customer service at serviceclient@soeur.fr.

All our shoes have leather soles, a guarantee of quality.
To protect them, we recommend that you put a pad on the front of your shoes. The new sole will thus be less slippery in rainy weather.

• For our leather shoes, we recommend cleaning them with a soft cloth and polishing them regularly.
• For split leather or suede, consider waterproofing your shoes. To clean them, use a soft brush and a small eraser to remove any stains.
• For our python or crocodile-style leather shoes, we recommend that you use a moisturizing milk, such as SAPHIR universal cream available for sale in our points of sale.

If your shoes get wet, let them dry well for a few days before storing them. Remember that your shoes need to breathe, we recommend not wearing them for more than 2 or 3 days in a row, if you do not want to wear out your shoes prematurely.

Finally, when you are not wearing your shoes, take care to store them in their pouch, if possible lined with tissue paper or with shoe trees so that they retain their original shape.

The longevity of your pair of shoes depends on the care taken in their maintenance.

1 - CLEAN & MAINTAIN

Before any action, it is necessary to clean your shoes. For leather shoes, it is recommended to use a damp cloth to remove dust. Then let them rest and dry for a few minutes before applying the care products.

In the art of pampering, shoe shine is a ritual to adopt every week. For this, the choice of tools is important: a soft cloth wrapped around the index finger and coated with shoe polish to massage the leather with light circular movements, and a waxing brush to coat the smooth and perforations. A few moments later, a soft brush and a polishing glove should be used to finish the polish beautifully. If you want to obtain a mirror effect, it is possible to continue with a glaze: moisten the soft cloth with water before coating it with shoe polish and massage in circular movements. Every month, to avoid the natural drying out of the leather, the application of a moisturizing cream is essential. Its invigorating effect allows shoes to remain supple while becoming more beautiful over time. To complete the treatment, the use of a grease is recommended to nourish the sole.

2 - PRESERVE THE SHAPE OF THE SHOES

The shoe tree is essential for maintaining the shape of your shoes and ensures their longevity. First of all, it is recommended to have wooden shoe trees adapted to the shape, length and width of the shoes. As wood is a natural material capable of absorbing humidity, care must be taken to keep the shoe trees away from any source of heat. Furthermore, in order to protect your shoes from the first moment, it is recommended to use a shoehorn. The foot will slide over the smooth softness of the leather, while preserving the heel counters.

1 - WASHING

Lido swimsuits are designed to be machine washed. You can therefore wash your swimwear at a maximum temperature of 30 degrees. Regular washing and thorough rinsing will extend the life of your swimwear.

2 - DRYING

Air-drying is best, but avoid quick-fix solutions.

Small stains caused by sun cream, greasy foods and pens can be removed with a simple dishwashing soap. Apply a small amount to the affected area and rub gently between your fingers. If necessary, use a soft sponge or the corner of a soft towel. For stubborn stains, simply rinse and repeat the operation.
Never use bleach.

All our advice on how to remove a stain without damaging your room.

With or without a machine, it's easy to remove a stain if you adopt the right gestures.
The best thing is to identify the origin of the stain so as not to make it worse.

• For blood stains, for example, avoid hot water, which will set the stain; cold water is sufficient to remove them.
• For water-based stains, a mixture of hot water and baking soda can be applied locally. Leave to act for 20-30 minutes, then rinse with warm water. Genuine Marseille soap with over 72% vegetable oil will also work to remove your stain with complete peace of mind.
• For greasy stains, washing-up liquid can be applied locally, then rinsed off with hot water.

If your room has a stain, apply genuine Marseille soap to the stain before putting it in the washing machine without rinsing.